Frequently Asked Questions
Everything you need to know about Skipper beauty and wellness.
Are Skipper products cruelty-free and vegan?
Yes, all our formulas are 100% vegan and we never test on animals. We believe in beauty without compromise.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
Are your ingredients safe for sensitive skin?
Our products are dermatologist-tested and formulated to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your door.
Do you offer subscription discounts?
Yes! When you choose our 'Auto-Ship' option, you save 15% on every recurring order and can customize your delivery frequency at any time.